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The people behind the playbooks

Written by people who have run this back office

Every article on this site is filed by one of three subject-matter voices, and each owns a different part of a credit-repair business: the compliant onboarding build, the retention and billing side of monthly revenue, and the client-facing layer a firm gets judged on.

3 writers · 42 published articles · credit repair only

Simone Braxton
GHL Automation Strategist, Credit Repair Operations
Atlanta, GA

Simone spent eight years running back-office operations for credit-repair firms before moving full-time into GoHighLevel implementation.

  • CROA-compliant client onboarding
  • Client progress-update workflow design
  • GoHighLevel pipeline architecture
18 articlesRead their work →
Marcus Pennington
Retention and Recurring-Revenue Consultant
Dallas, TX

Marcus advises credit-repair business owners and the GHL agencies that serve them on the unglamorous side of growth: keeping clients enrolled and paying past month three.

  • Subscription retention strategy
  • Recurring billing & chargeback prevention
  • Win-back & re-engagement sequences
11 articlesRead their work →
Simran Kaur
Client-Experience and Review-Pipeline Designer
Phoenix, AZ

Simran builds the client-facing layer of a credit-repair firm — the messaging, the milestone celebrations, and the five-star review pipelines that turn a quiet client into a referral source.

  • Lifecycle email & SMS design
  • Review & referral automation
  • Client-portal experience
13 articlesRead their work →
On attribution

Bylines you can trace

Each byline links to the writer who filed it and the area they cover, so you can judge a playbook by who wrote it. These are the site's editorial voices, writing from GoHighLevel implementation and credit-repair operations experience. They are not attorneys, credit counsellors or compliance officers, and nothing published here is legal advice, a compliance opinion, or a promise about any consumer's credit outcome.